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Set up an Anti-Phishing Code to Protect Your Account Security
Beginner
2025-07-24 | 5m
We have observed that phishing emails and messages impersonating CoinCatch remain common, and phishing activities persist. Consequently, we highly advise users to activate the Anti-Phishing Code feature to improve account security.
What is the Anti-Phishing Code?
The anti-phishing code is a security feature, including a unique set of letters and numbers.
After a personalized anti-phishing code is enabled, it will appear in every legitimate email you receive from CoinCatch, so that you can easily identify the source of these received emails to prevent phishing scams, and enhance account security.
If the email shows an incorrect code or doesn't have a code, please contact CoinCatch Support immediately. This email might be an attempt to steal your personal information, and with the anti-phishing code, you'll be able to identify genuine CoinCatch emails.
The Anti-Phishing Code is highly sensitive personal information; under no circumstances should you share it with anyone, including CoinCatch officials and customer support.
How to Set up the Anti-Phishing Code?
1. Visit CoinCatch official website (www.coincatch.com), log in to your account, and select [Security Settings] from the dropdown menu in the top-right corner.
2. On the "Security Settings" page, click on the [Setting] button on the right side of the "Anti-Phishing Code".
3. Customize your anti-phishing code and click [Submit] to complete the setup.
4. Fill in the code you received and finish the verification.
Note: Anti-phishing code contains 8 to 32 characters with uppercase letters, lowercase letters and numbers. It is advisable to choose a code that you can easily identify.
5. Now the Anti-Phishing Code is enabled, and the customized code will be displayed on the security setting page. You can change the code by clicking [Modify].
Note: Keep the Anti-Phishing Code confidential and
DO NOT share it even with CoinCatch Customer Support.
How to Protect Against Phishing Websites or Phishing Calls
Phishing groups typically claim that you have an ongoing withdrawal operation or that your account has modified security settings, leading users to request fraudulent phishing websites or dial fake customer service numbers. Always verify through
Official Channels whether the domain is the real official website. We also solemnly declare that CoinCatch’s official SMS will never ask users to call any phone number (if you receive a message asking you to call, it is a phishing SMS/email).
Follow the suggestions in this article and set up the Anti-Phishing Code, so that when you receive important operation messages, you can easily verify if they are from CoinCatch.
Be aware that even if you receive an SMS that appears to be from CoinCatch, it may still be a forged message sent by hackers through malicious software. Do not click links or dial phone numbers without caution.
CoinCatch Team
Disclaimer:
Digital asset prices carry high market risk and price volatility. You should carefully consider your investment experience, financial situation, investment objectives, and risk tolerance. CoinCatch is not responsible for any losses that may occur. This article should not be considered financial advice.
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