CoinCatch Clarification: Exposing Scam Tactics and Defending User Rights

Common Forms of Digital Scams and Tactics

1. Fake Events Scammers create fake CoinCatch official Telegram, WeChat, or QQ groups, impersonate official staff, and spread fake announcements or events, such as "launching an airdrop of XX coin." They lure users to log into suspicious websites or participate in fake investment activities to steal sensitive information, such as wallet private keys or CoinCatch account credentials, ultimately stealing users' assets.
2. Investment Lure Scams Scammers build trust through online social interactions or by flaunting high investment returns to portray themselves as investment experts. Once trust is established, they guide users to invest on specific platforms, resulting in users being unable to withdraw coins or funds.
3. Impersonation of Official Staff Scammers falsely claim to collaborate with CoinCatch and add users to groups via social platforms such as WeChat, QQ, or Telegram. They lure users to invest through tactics like "arbitrage trading," "high returns," "trading guidance," or "deposit coins for interest," ultimately stealing or transferring assets by directing users to specific platforms.
4. Phishing Website Scams Scammers impersonate platform staff, create phishing websites, and spread fake information via SMS, email, etc., claiming reasons such as "account upgrade," "migration," "account closure," "risk control triggers," "fund security risks," or "becoming an international user." They trick users into clicking phishing links or scanning QR codes. Once account credentials are leaked, digital assets in users' accounts are quickly stolen. Beyond phishing websites, scammers may also develop fake apps containing keywords like "CoinCatch" to trick users into downloading them. If users log in, recharge, or trade on these fake clients, their assets will be stolen.
5. Impersonation of Official or Judicial Authorities Scammers may contact victims via phone, SMS, or social media, posing as government officials, law enforcement personnel, or representatives of other official institutions. They falsely claim that the victim is involved in illegal activities and must take immediate action.
6. Fabricated Rights Protection and False Accusations Malicious actors may spread fabricated rights protection information or false accusations against CoinCatch to induce users to pay for legal consultation or related fees. Users should remain cautious of false information to avoid financial losses.

Security Tips:

1. Keep Personal Account Security Information Confidential Never disclose your wallet password, private key, mnemonic phrase, or Keystore file to anyone. Official staff will never ask for your security information. Do not share account passwords, SMS/Google/email verification codes, or other security details with anyone. When dealing with any account or asset security information, never "share your screen," "take screenshots," or "send photos." Always stay vigilant.
2. Verify the Authenticity of Login Platforms When logging into websites, avoid accessing them via search engines to prevent landing on fake sites. Manually enter the official URL: CoinCatch.com. Never enter your CoinCatch account credentials or security information on non-official websites or apps to avoid phishing or malware theft. Some phishing sites may steal assets immediately upon clicking. Therefore, avoid clicking on suspicious links or scanning unverified QR codes.
3. Do Not Trust Information Purporting to Be "Official" CoinCatch platform events and business changes will only be announced via official website notices. Please verify carefully to avoid scams. CoinCatch will never ask you to perform any asset transfer operations (e.g., buying/selling coins, withdrawals, transfers) or promote any investment activities. Any claims of being a CoinCatch partner or official staff guiding asset transfers or investments are fraudulent. If you encounter any self-proclaimed "CoinCatch official" communication (phone/email/URL/WeChat, etc.), contact official customer service: [email protected] for confirmation or verify on the official page: https://www.coincatch.com/en/official-verification. If you have been scammed, minimize losses immediately. Preserve chat records with the scammer and transaction records on the fraudulent platform, and contact law enforcement as soon as possible.

• Do not log into non-official websites.
• Do not click on suspicious links or scan unverified QR codes.
• Do not trust calls/emails/activities claiming to be official.
• Do not transfer coins or funds to any suspicious addresses.