FAQ

Warning About Fake CoinCatch Website & Community Scams

Warning About Fake CoinCatch Website & Community Scams image 0
With the rising popularity of CoinCatch, fake websites are cropping up, prompting us to caution users to exercise extreme vigilance when accessing any website associated with their CoinCatch accounts.
1. Please use only www.coincatch.com or www.coincatch.cc to log in, and avoid using websites sourced from search engines for logging into your CoinCatch account.
2. For added security and convenience, it is highly recommended to exclusively use the CoinCatch App for logging in and conducting trades, as it is the safest alternative to the website.
3. To steer clear of fraudulent websites and communities, adhere to the following precautions:
a) Exercise extreme caution when clicking on unfamiliar links (e.g., links shared on social media, Telegram groups, and search engines) resembling CoinCatch's official website domain.
b) Always use CoinCatch's official websites for signing in and trading.
c) Bookmark CoinCatch's official website on your browser to minimize the risk of encountering phishing sites.
d) Clear your browser cookies and reset your CoinCatch sign-in password if you've clicked on suspicious links.
Beware of scammers impersonating CoinCatch Customer Service; they may attempt to contact you outside our official channels. Note that CoinCatch Support staff will never ask for sensitive information or request money for any reason. If you suspect using a fake website or falling victim to a scam, promptly report your case to us at [email protected].
For verification, access official customer service through the CoinCatch APP or visit https://www.coincatch.com/en/official-verification to confirm the official channel in case of encountering unverifiable information.
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CoinCatch Team