FAQ

CoinCatch Identity Verification Quick Guide

This guide will walk you through the identity verification process step-by-step.


Step 1: Access the Identity Verification Page

First, log in to your CoinCatch account. Then, as shown in the image, click on "ID Verification," or click here directly.

CoinCatch Identity Verification Quick Guide image 0


Step 2: Complete Identity Verification

2.1 Click on "Start Verification."

CoinCatch Identity Verification Quick Guide image 1

2.2 Automatic Review

Fill in the issuing country/region of your ID document and the type of ID document.

CoinCatch Identity Verification Quick Guide image 2

2.2.1 Authorize camera access to take a real-time selfie. Follow the instructions to capture a photo of your face.

CoinCatch Identity Verification Quick Guide image 3


2.2.2 After submitting your selfie, you will receive a pop-up notification confirming that your identity verification information has been successfully submitted.

2.3 Manual Review

You can click on "Manual Review" to switch to the manual submission process.

CoinCatch Identity Verification Quick Guide image 4



2.4 Upload ID Document Images

Here’s a brief overview:
1. You need to upload images of both the front and back of your selected ID document.
2. Ensure the images are high-resolution, with clear and visible information, and not cropped.

CoinCatch Identity Verification Quick Guide image 5


We will review your data promptly.

Find us on
CoinCatch Team