FAQ

How to Withdraw on CoinCatch?

How to Make A Withdrawal on the Website:

  1. Log in to the official CoinCatch website: www.coincatch.com, click on the top right corner [Assets] - [Withdraw].
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  1. Click [Add Address] to add withdrawal address and notes. ( Please ensure that the selected withdrawal network matches the network of your receiving address.)
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  1. Confirm your withdrawal [address], enter the email verification code, and Google authenticator code. After confirming the details, click [Confirm].
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  1. Select the cryptocurrency you want to withdraw, the withdrawal network, the withdraw address (click the arrow to select address from the drop-down list) and the amount you want to withdraw, then click [Submit].
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  1. Enter the email verification code, SMS code, and Google authenticator code. After confirming the details, click [Confirm].
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  1. Wait for the withdrawal to be credited. You can check your withdrawal records in [Withdrawal History].
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Withdrawal Operation Steps

  1. In the bottom right corner of the CoinCatch app homepage, click "Assets" - "Withdraw".
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  1. In the list, view or search for the "Currency" you want to withdraw.
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  1. Choose the appropriate "Withdrawal Network" for your withdrawal. Then paste the wallet address of your recipient into the designated area. If you have added the address to your whitelist, you can quickly select the address by clicking the bookmark icon.
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  1. After confirming the information is correct, click on "Withdraw" and enter the corresponding verification code to complete the withdrawal process.
Withdrawal Precautions
  1. For currencies that support multiple chains, such as USDT, please ensure you select the network corresponding to your address when applying for a withdrawal;
  2. If the withdrawal currency requires a “MEMO,” please copy the correct “MEMO” from the receiving platform and enter it, otherwise, the withdrawal may result in a potential loss of assets;
  3. If the page indicates 【Invalid Address】 after entering the address, please check your address or contact CoinCatch online customer service for further assistance;
  4. The withdrawal fee for each currency varies, and you can view the specific fees in 【Withdraw】-【Transfer Network】 (Web) / 【Network】 (App);
  5. You can see the 【Withdrawal Fee】 for the chosen currency on the withdrawal page.
We hope this guide facilitates your withdrawal process on the CoinCatch platform. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.
Thank you for choosing CoinCatch. We wish you a pleasant trading experience.
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CoinCatch Team